Baiee Terms & Conditions — Complete Guide

1. Account Registration & Eligibility

You must be at least 18 years old to register on Baiee. We take a firm stance against underage gambling and make no exceptions. We may request proof of identity at any time to verify your age.

Each user may register only one account. Multiple accounts are strictly prohibited and, if detected, all associated accounts will be closed. All information provided at registration must be accurate, complete, and up to date.

• Age: Minimum 18 years, or the legally applicable age in your jurisdiction.
• A strict one account per person policy is in effect.
• You must provide your real name, date of birth, and contact details at the time of registration.
• Baiee reserves the right to close an account at any time if inaccurate information is provided.

2. Account Verification (KYC)

Baiee complies with international anti-money laundering regulations. As a result, all users are required to complete KYC (Know Your Customer) verification before making a withdrawal. This process typically involves submitting a national ID or passport along with proof of address.

Withdrawal requests will not be processed until KYC verification is complete. The verification process typically takes 24 to 48 hours. We may request additional documents if needed.

• Government-issued photo ID (National ID card, passport, or driving licence).
• Proof of address (utility bill or bank statement, issued within the last 3 months).
• Proof of payment method, if required.

3. Deposit & Withdrawal Policy

Baiee supports popular mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. All deposits and withdrawals must be made through a payment method registered in the account holder's own name. Transactions through third parties are strictly prohibited.

Minimum deposit and withdrawal amounts are set and listed on the promotions page. Withdrawals are typically processed within 15 minutes to 24 hours, though additional verification may cause delays in some cases.

• All transactions must be made from your own account.
• Minimum withdrawal amount applies as per the relevant terms.
• Withdrawals may be delayed if KYC verification is not completed.
• Payments will be suspended if fraudulent transactions are detected.

4. Bonus & Promotion Terms

All bonus offers on Baiee are subject to specific terms and conditions. Welcome bonuses, free spins, and reload bonuses each carry their own wagering requirements. Please read the relevant offer terms carefully before claiming any bonus.

Attempting to claim bonuses through multiple accounts from the same device, IP address, or household will be considered fraudulent activity. Bonuses may only be used for legitimate purposes and on eligible games.

• Each bonus has its own wagering requirement (typically 20x–35x).
• Expired bonuses will be automatically cancelled.
• Bonus usage may be restricted on certain games.
• Baiee reserves the right to void bonuses and winnings in cases of bonus abuse.

5. Gaming Rules & Fair Play

All games on Baiee are powered by certified RNG (Random Number Generator) technology, ensuring completely fair and random outcomes. Attempting to manipulate game results or exploit vulnerabilities in the game system is strictly prohibited.

The following rules apply to Live Casino games: if your internet connection drops during a game, the server-side result will be considered final. If collusion or group cheating is proven, the account will be closed and winnings forfeited.

• The use of bots or automated software is strictly prohibited.
• Exploiting any bug or glitch in the game system for personal gain is not permitted.
• Match fixing or use of insider information in Sports Betting is prohibited.
• All game results are stored in server logs and are final.

6. Account Security & Password

You are solely responsible for keeping your Baiee account secure. Sharing your login credentials with anyone is strictly prohibited. We recommend using a strong password and updating it regularly.

If you notice any suspicious activity on your account, contact our support team immediately. Baiee will never ask for your password via email or phone. Any such request should be treated as a phishing attempt.

7. Responsible Gaming Policy

Baiee believes gaming is a form of entertainment and should always be enjoyed responsibly. We encourage all our players to play within their limits. Gaming should never be considered a source of income.

Our responsible gaming tools are available at any time. You can set deposit limits, loss limits, session limits, or self-exclusion directly from your account settings. For more information, visit our Responsible Play View page.

• Deposit Limit: Set on a daily, weekly, or monthly basis.
• Self-Exclusion: Temporarily suspend your account for a set period.
• Cooling-Off Period: Take a break for a few days or weeks.
• If you run into any issues, contact support — we're here to help.

8. Account Suspension & Termination

You may request to close your Baiee account at any time. Equally, Baiee reserves the right to suspend or permanently close an account for any of the following reasons: breach of these Terms, fraudulent activity, suspected money laundering, or instruction by a regulatory authority.

You will have the opportunity to withdraw your balance before account closure; however, balances may be forfeited if the closure is due to fraudulent activity. Even after closure, your data will be retained for a specified period in accordance with our privacy policy.

9. Dispute Resolution

For any complaint or dispute, please contact our support team first. We generally respond to all complaints within 48 hours. If the matter cannot be resolved through support, it can be escalated to management.

In the event of a dispute over game results, server logs will serve as the final authority. Baiee reserves the right to void any winnings resulting from a technical error.

10. Limitation of Liability

Baiee is not liable for any financial losses resulting from gaming activity under any circumstances. Our liability is limited with respect to losses caused by technical issues, server downtime, or third-party service failures. We are committed to maintaining the highest standard of service, though 100% uptime cannot be guaranteed.

11. Changes & Updates

Baiee reserves the right to update these Terms & Conditions at any time. For significant changes, a notification will be sent to your registered email or posted as a notice on the site. Continued use of the platform after any changes constitutes acceptance of the updated terms.

The date of the most recent update to these Terms is shown at the top of this page. We recommend checking this page regularly to stay informed of any changes.